MINT Condition
for Photocard
Standard for Photocard Condition
- Pocamarket is a marketplace that connects photocard sellers and buyers.
- If you find any issue with the photocard you received through Pocamarket, please contact our Customer Center:
- Within 7 days of receiving the item
- With an unboxing video attached
- Please note that the defect must be clearly visible in the unboxing video. We recommend filming the part you believe to be defective so that it can be easily confirmed.
The following is Pocamarket’s Standard for Photocard Condition
- Official photocards that were officially released under the agreement with the entertainment company.
- Any scratch, imprint, or press mark smaller than 10mm on the facial part of the photocard
- Roller press marks or dotted marks that may occur during the printing process
- Photocards made with special materials (matte, transparent, lenticular, etc.) that may have minor scratches
- Photocards may have slight bending due to the nature of the paper material
- Minor scuffs on glossy photocards are considered acceptable and treated as standard products, not as defects.
- Minor cutting or color differences may occur during the printing and production process
- Unopened photocards are treated as new products and stocked without inspection
- The usage status of QR codes is not verified
Any issues not listed in the above criteria are not accepted as reasons for cancellation or refund.
Our Process
We authenticate every item and sell only Mint-condition pieces.
A data-trained expert makes the final condition decision.
Verified, MINT Only
We authenticate every item and sell only Mint-condition pieces.
Differences in corner shape or cut
Non-authentic
Authentic
Differences in color tone
Non-authentic
Authentic
Non-authentic
Authentic
Differences in photocard size or image scale
Non-authentic
Authentic
Only mint-condition photocards that meet our strict standards qualify for POCA TRUST.
Sleeves, hard cases, bubble wrap, and secure boxes — your photocards are protected every step of the way.
MINT Condition
for Photocard
Standard for Photocard Condition
- Pocamarket is a marketplace that connects photocard sellers and buyers.
- If you find any issue with the photocard you received through Pocamarket, please contact our Customer Center:
- Within 7 days of receiving the item
- With an unboxing video attached
- Please note that the defect must be clearly visible in the unboxing video. We recommend filming the part you believe to be defective so that it can be easily confirmed.
The following is Pocamarket’s Standard for Photocard Condition
- Official photocards that were officially released under the agreement with the entertainment company.
- Any scratch, imprint, or press mark smaller than 10mm on the facial part of the photocard
- Roller press marks or dotted marks that may occur during the printing process
- Photocards made with special materials (matte, transparent, lenticular, etc.) that may have minor scratches
- Photocards may have slight bending due to the nature of the paper material
- Minor scuffs on glossy photocards are considered acceptable and treated as standard products, not as defects.
- Minor cutting or color differences may occur during the printing and production process
- Unopened photocards are treated as new products and stocked without inspection
- The usage status of QR codes is not verified
Any issues not listed in the above criteria are not accepted as reasons for cancellation or refund.
Our Process
Our experts deliver a 99.9% inspection accuracy rate.
A data-trained expert makes the final condition decision.
Verified, MINT Only
We authenticate every item and sell only Mint-condition pieces.
Differences in corner shape or cut
Non-authentic
Authentic
Differences in color tone
Non-authentic
Authentic
Non-authentic
Authentic
Differences in photocard size or image scale
Non-authentic
Authentic
Only mint-condition photocards that meet our strict standards qualify for POCA TRUST.
Sleeves, hard cases, bubble wrap, and secure boxes — your photocards are protected every step of the way.